Crossing The Line

In our quest to satisfy our insatiable quest for more detailed data, it's important to remember that we are dealing with real people who also have demands on their time. Knowing when and where that fine line exists for your most sensitive customer, and not crossing it, will serve you better in the long run than spreadsheets of CSI data and 5 Star reviews.10389965_10152912495502807_3913421469178197269_n

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